Our Culture
Our Vision and Mission
Your dependable, trusted partner for world class silicones, silanes, and expert technical service
We partner with our clients to supply industry leading products that provide solutions to their challenges. Guided by our core values, we strive to create a workplace that values our people and our customers. Following all laws and regulations, we are a well managed and profitable business that embraces growth and seeks to advance the Lord’s Kingdom
Core Values
Integrity
We partner with our customers to build relationships built on trust and transparency. We are going to provide honest answers about our products, pricing and service always. We have a long-term view of business and work hard so that our clients have success now and in the future.
Responsiveness
We are available to assist clients with their enquiries via all methods of communication and have processes and systems in place to ensure that we respond to all client enquiries with an appropriate and timely answer. We work to prevent any request from falling through the cracks.
Respectfulness
We treat all people internally and externally with courtesy, politeness and kindness as we treat others as we would want to be treated ourselves. We will ensure that we honour the feelings, rights and wishes of others. Our environment will be one that admires and respects the abilities, achievements and qualities of each person and we will seek to encourage their growth and success.
Dependability
We team with suppliers that you can count on to provide a reliable supply chain, delivering raw materials with high quality standards consistently from order to order, batch to batch. We are the source for silicones you can rely on.
Meet Our Team
Graham Alexander
North American Business Manager & President
Karen Jackson
Territory Manager
Robert Churchill
Operations Manager
Sarah Hawryluk
Coordinator of Finance and Administration
Our Roots
Our Roots
We are always striving to learn, share, and serve others.
Graham Alexander, President.
It’s been a 25-year journey in the silicone and silanes business for me. Starting in a small, family-run
silicone business I was groomed for inside sales and then gradually grew into the role of Sales Manager.
This is really where I discovered my love of interacting and working with customers to offer them quality
solutions to their specific requests and requirements. It was also around that time when an opportunity
arose to become an independent representative of Shin-Etsu Silicones of America. Though it took guts to
step out on my own, I felt ready for a new challenge and Silsource was born.
The last 14 years have brought with them many changes and a variety of wonderful staff members as well.
I’ve been surprised at how easily transitioning to a team has been and just how rewarding our
accomplishments are when we reach them together. Similarly, it has been a great joy and privilege to
support and give back to our some of our partners in meaningful ways. We are always striving to learn,
share, and serve others. Looking back, it’s exciting to see the growth and how everything has unfolded.